Green Dog Pet Accessories appreciate your business and want you and your pet to be completely satisfied with your purchase. If for any reason you wish to make a return or exchange, we will be happy to help you.
All returned items must be in new, unused and re-sellable condition and received by us within 10 days of the date of purchase. All tags must be attached. NO EXCEPTIONS.
Please email: firstname.lastname@example.org for a return slip that you will need to fill out and return with the pet item. Sale items are final and non-refundable.
The following items cannot be returned or exchanged: customized, personalized or engraved items, toys, food, beds, perishable and pet mess solutions and grooming products.
Shipping costs are not refundable. Return shipping expenses are to be paid by the customer. With beds and toys, normal wear and tear or damage incurred by your pet’s play is to be expected, and therefore not covered in our guarantee. We recommend supervised play for all toys.
Please send all returns to:
Grand Rapids, MI 49548
If you have any questions or concerns, feel free to contact us at email@example.com. Securely pack your return merchandise to protect it from damage during shipping. Green Dog is not responsible for packages lost or damaged during return shipping.
Green Dog Pet Accessories